Health Services

Since 2024, Southwest General Medical Group (SGMG) has partnered with BW to administer health services to students using a primary care model. Students who choose to use SGMG services may opt to use their health insurance or SGMG’s self-pay plan.

Effective August 3, 2026, BW students have expanded access to care through three Southwest General Medical Group clinic locations. Students can receive same-day, drop-in access with extended hours at the Middleburg Heights, Berea, and Olmsted Township clinics, and BW will provide transportation at no cost to students (details below). As part of this expanded access, SGMG has closed its on-campus clinic location while offering students three local options.

Important Phone Numbers

• Emergency: 911
• BW Safety & Security: (440) 826-2336 (non-emergency)
• Southwest General Emergency Room: (440) 816-8888 (located at 18697 Bagley Rd., Middleburg Heights, OH 44130)
• National Suicide and Crisis Lifeline: Call or text 988
  If you need to talk, the 988 Lifeline is here.

Obtaining Service

Students can access same-day care at the following Southwest General Medical Group locations. Please bring your ID and health insurance card to your visit.

Middleburg Medical Center
18780 Bagley Road, Middleburg Heights, OH 44130
Phone: (440) 816-8200
Distance from campus: 1.1 miles

Berea Family Medicine
1350 West Bagley Road, Berea, OH 44107
Phone: (440) 816-5188
Distance from campus: 2.3 miles
Hours: Monday, Thursday, Friday: 8 a.m. - 5 p.m.; Tuesday: 7:30 a.m. - 4:30 p.m.

Olmsted Medical Center
27076 Bagley Road, Olmsted Township, OH 44138
Phone: (440) 816-8380
Distance from campus: 4.8 miles
Hours: Monday, Wednesday, Thursday: 7 a.m. - 4:30 p.m.; Tuesday and Friday: 7 a.m. - 3 p.m.

Transportation to Locations

• Before August 20, 2026, BW students who need transportation assistance may contact (440) 826-2111 to request clinic transportation during business hours.
• Beginning August 20, 2026, BW students may access BW’s Uber Health account at no cost. Uber Health provides transportation from BW’s wellness center located at 207 Beech Street to the SGMG locations listed above. To use Uber Health, students must download the Uber app and scan the code located at the wellness center, then indicate the clinic they wish to travel to and the date and time of their travel.

Student Health Insurance

Student health insurance is not offered through Baldwin Wallace University. Students wishing to purchase student health insurance must enroll directly with the insurance provider of their choice.

Vaccinations

COVID-19 Vaccination

COVID-19 is caused by a respiratory virus that can spread easily among people. College students are at increased risk of infection due to dormitory living, group activities and other shared spaces. The American College Health Association (ACHA) and the Center for Disease Control (CDC) recommend all college students and employees be up to date with their COVID-19 vaccines and boosters. Vaccination decreases the risk of severe illness, hospitalization and death from infection.

Hepatitis B Vaccination

Hepatitis B is a potentially fatal infection of the liver caused by the hepatitis B virus. The virus is passed either directly from an individual infected with hepatitis B by contact with his or her bodily fluids or indirectly by contact with dried blood or bodily fluids on other surfaces. College students are among those at risk for hepatitis B infection and the American College Health Association (ACHA) recommends that all college students be vaccinated.

Meningococcal Vaccination

Meningococcal disease or meningitis is a rare but potentially fatal bacterial infection of the brain and spinal cord. College students, particularly those who live in dormitories, have a slightly increased risk of getting meningococcal disease. Pre-exposure vaccination reduces a student's risk of disease. The Advisory Committee on Immunization Practices (ACIP) and the American College Health Association (ACHA) recommend that parents and students be educated about meningococcal disease and the benefits of vaccination.

FAQs

Q. Has the scheduling or billing structure of care with Southwest General Medical Group changed?
A. No; students who access other SGMG locations will experience the same approach to patient care, including the same methods of accessing patient records and practices for billing insurance or self-pay.

Q. I am a current patient of the on-campus SGMG clinic. How will my records be maintained or transferred?
A. Current patients’ records will continue to be maintained by SGMG, and patients can seamlessly continue care with SGMG providers. Patients will receive communication from SGMG about their records and continuing care.

Q. I have a prescription through a SGMG provider at the BW clinic. May I continue to access my prescription?
A. Prescriptions will continue to be valid and part of your medical record. When your prescription elapses, you will need to establish care with a new provider to renew the prescription.

Q. Does this change affect Counseling Services or mental health services?
A. No. BW’s Counseling Services are provided through the University and are unaffected by this change. Students can still access on-campus mental health care in the wellness center. BW also continues to provide tele counseling services through the Mantra platform.

Q. I accessed vaccines through the BW clinic. What is the best way to receive vaccines?
A. Many providers administer flu and other vaccines at low or no cost with insurance. The closest provider to campus is the Walgreens located at 6 Bagley Road in Berea.

Q. How can I access my medical records from the BW clinic prior to 2023?
A. To request your medical records, call (440) 826-2178 or email saffairs@bw.edu.

Q. Can I still access free face masks and condoms?
A. Yes; both will continue to be available in the wellness center lobby.

Q. What are some other local care options?
A. BW is centrally located to many other major medical networks. Additionally, below are community medical resources specific to reproductive and sexual health:

Cuyahoga County Reproductive Health Clinic
To make an appointment: 216-201-2041
The clinic provides confidential preventive sexual health care ranging from annual exams to STI testing and treatment, with services using insurance or on a sliding scale fee based on income.

QCare+
For information, visit https://qcareplus.com/ 
QCare+ is an online sexual health platform that offers “PrEP, doxyPEP, and More Delivered to Your Door.”

MISTR Online Sexual Health Platform
For information, visit http://www.heymistr.com 
MISTR is an online sexual health platform that offers "free online PrEP and STI testing, ED and long-term HIV care, all ordered online and delivered directly, privately and without judgment.”

Q. Who may I contact with other questions about health services?
A. Questions about clinical services and billing may be directed to SGMG at (440) 816-8000. General questions may be directed to the BW Student Experience office at (440) 826-2111.