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Financial Hold Resolution Roadmap
Thank you for taking the time to resolve your remaining balance due with Baldwin Wallace University. Please review the following steps to help you determine how to resolve your financial hold.
We recommend reviewing each question in order to find the best resolution.
- 1. Do you know your current balance?
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- Yes. Please move on to the next question.
- No. Visit bw.edu/billing-statement to learn how to read your billing statement and find out where students and parents can log in to view statements. You may access your statement through MyBW.
- 2. Do you know the current status of your financial aid?
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- Yes. Please move on to the next question.
- No. To access your financial aid (FA) information via the FA self-service portal, visit MyBW.
- 3. Have you accepted your Federal Direct student loans?
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- Yes, the loans have been credited to my billing account. Please move on to the next question.
- No. You will need to complete two additional steps to accept your Federal Direct loan(s). Please visit bw.edu/financial-aid/loans/direct to help guide your next steps.
- 4. Has a parent applied for a PLUS loan?
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- Yes, the loan has been credited to my billing account. Please move on the next question.
- Yes, but they were denied. Please complete the request for additional Federal Direct Unsubsidized loans by filling out and submitting form #4 on bw.edu/financial-aid/forms.
- No. Parent PLUS loans are a common way for families to help meet the remaining costs associated with going to college. Please visit bw.edu/financial-aid/loans/plus for more information on Federal PLUS loans.
- No. My parents do not want to apply for a PLUS loan. Please move to the next question.
- 5. Have you considered a Private Education loan?
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- Yes, the loan has been credited to my billing account. Please move on the next question.
- Yes, but we have not yet applied for one. Please visit bw.edu/financial-aid/loans/private to find out how to apply for Private Education loans.
- No. Private Education loans are another option that families may pursue to help cover their out-of-pocket costs. For more information, visit bw.edu/financial-aid/loans/private.
- No. My family is unable or unwilling to take out a Private Education loan. Please move to the next question.
- 6. Are you working on campus?
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- Yes. Please move on to the next question.
- No. There are a variety of student work opportunities on campus. New jobs are consistently posted weekly on the BW Career Network by Handshake. Log in to Handshake.
If you have additional questions regarding finding employment, contact the Career Services Office at:
Phone: (440) 826-2101
Fax: (440) 826-2162
Email: career@bw.edu
- 7. Are you currently enrolled in a BW payment plan?
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- Yes, please move on to the next question.
- Yes, but I have questions. Please contact the Cashier's Office with your questions:
Phone: (440) 826-2217
Fax: (440) 826-3073
Email: cashier@bw.edu - No. Please visit bw.edu/payments to sign up for a semester payment plan.
- No, and if you still cannot afford to pay your remaining balance, please move on to the next section.
- 8. Still have questions?
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If you still have questions or need assistance with any of the steps above, please contact the Financial Aid Office at:
Phone: (440) 826-2108
Fax: (440) 826-8048
Email: finaid@bw.edu