Spring 2020: Campus Offices and Resources

Baldwin Wallace University remains open. All academic and student services are operating.

Admission Office

The admission office is closed to campus visitors, but admission counselors are available to assist prospective students. To reach someone in the office, call (440) 826-2222 or email admission@bw.edu. You can also contact a counselor at their email address or phone number.

Athletic and Recreation Facilities

Facility Update

Now that Governor DeWine has announced reopening details for day camps, gyms and fitness centers, BW is preparing personnel and guidelines for reopening of our facility, including a definitive reopen date. In the meantime, we are reviewing industry guidelines as we develop proper health and hygiene plans to help ensure the safety of our members and staff. BW Fitness center, athletic training facilities and all athletic venues, including outdoor fields, tracks and courts remain closed until further notice. We will communicate reopening information as it becomes available and looking forward to welcoming everyone back to BW’s athletic facilities soon.

Currently Open

  • Lou Higgins Recreation Center offices remain open for employees and professors.
  • Pop Collins Tennis Courts are open and available to the public.

Currently Closed

  • The Lou Higgins fitness center, courts, track and pool are closed.
  • George Finnie Stadium, Packard Athletic Center weight room, Packard Athletic Field, Fisher Field, and Softball Field are closed.

Virtual Wellness

The BW Recreational Sports and Services department is regularly creating videos remotely for the BW community. Check out the virtual wellness program >

Rehabilitation for Injured Student-Athletes

BW student-athletes should continue with formal physical therapy at the Cleveland Clinic or the location of their choice. Athletic training facility services on campus are suspended until further notice. Student-athletes can email bwathtr@bw.edu with questions.

Campus Access Services

BW Campus Access Services is working remotely. We can be reached at (440) 826-2728 or by email at: jacketcard@bw.edu, parking@bw.edu or tbobek@bw.edu.

Credits/Refunds

To sustain our commitment to our students' success, Baldwin Wallace is providing credits and refunds for parking. On April 2, 2020, the university shared details about credits and refunds resulting from the disruption of the spring semester with BW students and families.

See full details and Frequently Asked Questions (FAQ)>

Campus Stores

The BUZZ on Front and the BW Bookstore are closed until further notice. Please send any inquiries to bookstor@bw.edu. If you're interested in FLEX conversion to a BW Gift Card, please email your request to bookstor@bw.edu.

Visit campusstores.bw.edu for more information.

Campus Cleaning

Campus Cleaning Service (Aramark) continues to provide comprehensive campus cleaning with additional focus on high-touchpoint areas.

Cashier's Office

The Cashier’s Office is not accepting in-person payments. Payments can be made at the kiosk or night depository in Bonds Hall and online. Make online payments here. 

Career Services

BW Career Services is currently offering phone and video career advising appointment options. You can schedule via your Handshake account - click on Career Center/Appointments.

Current students and alumni looking for work during these challenging times should reference the Greater Cleveland Partnership for a list of local companies who are hiring.

Weekly communication will continue to students, faculty and staff with information about advising appointments as well as any relevant jobs and internships posted by employers.

If you have any questions, don’t hesitate to reach out to us at career@bw.edu.

Counseling Services

Counseling Services is now offering industry-approved telehealth counseling appointments.

Additionally, BW has partnered with ProtoCall, one of the nation’s leading providers of telephonic behavioral health services. Students can access these resources 24/7 by calling 440-260-4399. A full list of services is available at: BW Counseling Services.

TAO (online self-help therapy resource) continues to be available to BW students 24/7. Sign up through the MyBW Counseling Services page.

Current Hours

Monday-Friday: 9 a.m. - 5 p.m.

Financial Aid Office

The BW Financial Aid Office is closed to campus visitors, but financial aid counselors remain available to assist students and families. Please contact us if you have general financial aid questions or have been impacted by recent job loss, loss of income, medical expenses, etc., including hardship as a result of the COVID-19 crisis, as you may qualify for additional financial aid through our Special Circumstance Review process (see form #10 on our Financial Aid webpage). Call the office at (440) 826-2108 or email finaid@bw.edu.

Health Services

The BW Health Center is open. All students who need assistance should call (440) 826-2178 before coming into the Health Center. Students will be directed to the BW Health Center or Southwest General Hospital as needed.

Current Hours

Monday - Friday: 9 a.m. - 5 p.m.
Saturday and Sunday: CLOSED

Please note: BW does not have Coronavirus testing kits on campus.

Student Employment Center

Information for student workers:

  • Federal Work-Study students: The Government Office of Student Federal Aid is providing an allowance for institutions like BW to continue to pay existing Federal Work-Study students through the remote instruction period ending May 8, 2020. Students will be paid based on an average hours estimate from previous weeks established by their supervisor until they return to campus.
  • Non-Federal Work-Study students (all other student employees): Student eligibility to work is at the discretion of the supervisor. Eligible students who can commute to campus for work may do so through the remainder of the spring semester and will continue to be paid accordingly. If students are unable to work because they do not have local access to campus or any other reason, they are excused from their work and will not be paid. Student workers can find guidance and apply for unemployment.