Coronavirus Updates: Campus Offices and Resources

Baldwin Wallace University remains open. All academic and student services are operating.

Admission Office

The admission office is closed to campus visitors, but admission counselors are available to assist prospective students. To reach someone in the office, call (440) 826-2222 or email You can also contact a counselor at their email address or phone number.

Athletic and Recreation Facilities

  • Lou Higgins Recreation Center offices remain open for employees and professors.
  • The Lou Higgins fitness center, courts, track and pool are closed until May 8, 2020.
  • George Finnie Stadium, Packard Athletic Center weight room, Packard Athletic Field, Fisher Field, and Softball Field are also closed. These athletic facilities are closed until May 8, 2020.
  • Pop Collins Tennis Courts are open and available to the public.
  • BW student-athletes currently receiving athletic rehabilitation services will continue as coordinated with the University athletic trainer.
  • The Recreation Center is creating virtual wellness programming that is available to students, faculty and staff on the BW Recreation Center YouTube Channel.

Campus Access Services

Effective March 31, BW Campus Access Services will be working remotely. We can be reached at (440) 826-2728 or by email at:, or

Campus Stores

The BUZZ on Front and the BW Bookstore are closed until further notice. Please send any inquiries to If you're interested in FLEX conversion to a BW Gift Card, please email your request to

Visit for more information.

Campus Cleaning

Campus Cleaning Service (Aramark) continues to provide comprehensive campus cleaning with additional focus on high-touchpoint areas.

Cashier's Office

The Cashier’s Office is not accepting in-person payments. Payments can be made at the kiosk or night depository in Bonds Hall and online. Make online payments here. 

Career Services

BW Career Services is currently offering phone and video career advising appointment options. You can schedule via your Handshake account - click on Career Center/Appointments.

Current students and alumni looking for work during these challenging times should reference the Greater Cleveland Partnership for a list of local companies who are hiring.

Weekly communication will continue to students, faculty and staff with information about advising appointments as well as any relevant jobs and internships posted by employers.

If you have any questions, don’t hesitate to reach out to us at

Counseling Services

BW Counseling Services has shifted to industry-approved telehealth counseling appointments for the rest of spring 2020 semester. Individuals receiving counseling services earlier this semester were contacted with new procedures.

Therapy Assistance Online (TAO) — an online self-help therapy resource — continues to be available to BW students 24/7. Sign up through the MyBW Counseling Services page.

Current Hours

Monday-Friday: 9 a.m. - 5 p.m.

Financial Aid Office

The financial aid office is closed to campus visitors, but financial aid counselors are available to assist students and families. Call the office at (440) 826-2108 or email

Health Services

The BW Health Center is open. All students who need assistance should call (440) 826-2178 before coming into the Health Center. Students will be directed to the BW Health Center or Southwest General Hospital as needed.

Current Hours

Monday - Friday: 9 a.m. - 5 p.m.
Saturday and Sunday: CLOSED

Please note: BW does not have Coronavirus testing kits on campus.

Student Employment Center

Information for student workers:

  • Federal Work-Study students: The Government Office of Student Federal Aid is providing an allowance for institutions like BW to continue to pay existing Federal Work-Study students through the remote instruction period ending May 8, 2020. Students will be paid based on an average hours estimate from previous weeks established by their supervisor until they return to campus.
  • Non-Federal Work-Study students (all other student employees): Student eligibility to work is at the discretion of the supervisor. Eligible students who can commute to campus for work may do so through the remainder of the spring semester and will continue to be paid accordingly. If students are unable to work because they do not have local access to campus or any other reason, they are excused from their work and will not be paid. Student workers can find guidance and apply for unemployment.