Academics

Business Process Management Training

Take Courses Individually or Earn a Certificate

Become your organization’s most valuable team member! Our business process management (BPM) training from Orion Development Group will help you to become the person who holds together the business goals, technology potential (RPA and AI) and employee engagement. It’s imperative now more than ever that organizational leaders are able to master business process management. BPM unleashes the potential of new technology while assuring that day-to-day excellence delivers measurable results.

Our business process management courses will help you:

  • Manage the end-to-end processes that create value.
  • Identify opportunities to improve or innovate performance.
  • Distinguish between problems that can be solved via streamlining (Lean, Six Sigma) and those that require a transformative redesign.
  • Deploy solutions that deliver real business impact.
  • Develop a sustainable culture of continuous improvement and cross-functional customer focus.

The business process management certificate is the first step toward realizing a vision for your organization. Courses are available as a certificate or individually.

Benefits of Earning a Certificate

In any industry, it's important to stay in touch with constantly changing environments through professional development courses and certificates. In fact, "67% of employers use certificates to measure a candidate's willingness to work hard and meet a goal," according to CompTIA.

Certificates can help you gain valuable skills that keep you up-to-speed with or ahead of trends. They increase your chances of higher pay, better job opportunities or a career change. 

Whether you're new to the workforce or further along in your career, lifelong learning is a valuable tool that enables you to personally grow and face challenging times with confidence and success.

Save 15% when you register for all of the courses for the business process management certificate. Please note, discounts cannot be combined.

Essentials of Business Process Management (BPM) - 6 PDUs

Business process management has emerged as the glue that enables organizations to effectively integrate strategic initiatives, information technology investments and day-to-day operations, enabling sustainable operational excellence. Essentials of Business Process Management is a six-hour virtual event that will provide foundational knowledge from the Association of Business Process Management Professionals’ (ABPMP) Comprehensive Body of Knowledge as well as practical roadmaps to guide your BPM journey. Course Outline

Process Mapping & Systems Thinking - 12 PDUs

An organization is a collection of processes. These processes are the natural business activities you perform that produce value, serve customers and generate income. Managing these processes is the key to the success of your organization. Unfortunately, most organizations are not set up to manage processes efficiently, instead they manage tasks. Consider how your company is organized around functions – every department serves a purpose. As a result, people tend to focus on local concerns instead of the global needs of process customers. Sub-processes evolve within departments without consideration of other functional areas. Layers of communication and management are created to ensure desired outcomes, thereby adding to costs and increasing cycle and customer response times. Inefficiency and waste become part of the system. They rob your organization of profits, productivity and its competitive advantage. Process mapping shows you the way out. Course Outline

Process Transformation: Discovering & Implementing Innovative Solutions - 12 PDUs

There is no one-size-fits-all recipe for getting better business results. It is both an art and a science, requiring data-driven problem solving and out-of-the-box solutions to assure sustainable success. This seminar will add creative redesign techniques (Six Hats, SCAMPER, Five Max) to your classic, data-driven process improvement skills so you are able to deliver both continuous improvement and breakthrough solutions for your organization. It takes a strategic view that assesses how your organization’s unique process strengths can be leveraged as competitive weapons. The skills delivered in this seminar can be applied in manufacturing, service, healthcare and public sector organizations. Course Outline

Performance Improvement Strategies

All performance improvement methodologies (PDCA, Six Sigma, TQM, reengineering, etc.) have four elements in common: customer value, process maps and measures, root cause analysis and improvement strategies. The tools and other techniques taught in this seminar will enable you to use the right data and tools to craft the solution that will improve performance. Course Outline

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