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Baldwin-Wallace College

Information Technology

Welcome to the I.T. Help Desk!

Stuck with a computer question or problem?  The IT HelpDesk is the place to go for assistance.  Located at 20 Beech Street, the HelpDesk is open from 7:30 a.m. until 7:00 p.m. Monday through Thursday and from 7:30 a.m. until 5:00 p.m. on Friday.  Stop by, or call the HelpDesk at (440) 826-7000.  If you are calling from a campus telephone, simply dial x7000 or HELP (x4357).  Limited telephone support is also available on weekends from 8:00 a.m. until noon by calling x6960.

Current students, faculty, and staff can also access MANY additional resources on the HelpDesk tab of the Yellow Jacket (intranet) portal at:  www.bw.edu/campus. 

Related Links

Services Provided
Quick Facts
Computer Requirements (Minimum Specifications for Student Computers Brought on Campus)
Repair Fees
ResNet
Wireless Access
Computer Labs
                                                         



IT Help Desk
20 Beech Street
Phone:  440-826-7000
Fax:  440-826-6545
e-mail:  helpdesk@bw.edu
Help Desk Coordinator
Stephen Coyne
Phone:  440-826-6999
e-mail:  scoyne@bw.edu