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The Telecommunications Department is responsible for the campus switchboard and all services and equipment used in conjunction with the telephone switch network system.  The department maintains subscriber databases for telephone, voicemail, and emergency 911 services.  In addition, Telecommunications purchases and coordinates staff cell phone and pager accounts as well as teleconferencing equipment.

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User Services / HelpDesk 20 Beech Street Berea, OH 44017 HelpDesk Phone:  440-826-7000 Fax:  440-826-6545

Manager of User Services Melissa Bauer Phone:  440-826-6961 e-mail:  mbauer@bw.edu