Item Requested in Email

Description

Action Required

Birth or Citizenship Change

SSA cannot confirm your birth date.

Submit a copy of your birth certificate to the FAO to confirm your birth date.

DHS Citizenship Eligibility

DHS cannot confirm that you are an eligible non-citizen or a citizen of the United States.

Please submit a copy of your green card or proof of citizenship to the FAO to be considered for federal aid.

Drug Conviction Eligibility

You reported on your FAFSA that you had a conviction for possessing or selling illegal drugs or you left Question 23 blank.

Either indicate that you have not been convicted of possessing or selling illegal drugs for an offense that occurred while you were receiving federal student aid or use the worksheet to determine your answer to this question. You can correct this item by calling 1-800-4-FED-AID or by going to www.fafsa.gov. Please understand that a drug conviction does not necessarily disqualify you from receiving student aid.

ISIR Reject

Your ISIR has been rejected for the reason listed specifically on the email you received from our office. You will not be eligible for financial aid until this is resolved.

Follow the specific instructions listed in your email from our office (or the letter mailed to your home if you are a new student).

Loan Discharge or Bankruptcy

NSLDS indicates that a federal studetn loan may have been discharged or is in bankruptcy.

You must resolve this issue. Contact the U.S. Department of Education at 1-800-4-FED-AID. Then submit supporting documentation to the FAO.

NSLDS Exceeds Fed Loan Limits

NSLDS records indicate that you may have exceeded federal loan limits.

Contact the FAO for further instructions.

NSLDS Loan Default

According to your SAR, NSLDS records indicate that you are in default on a federal student loan.

You are not eligible to receive any federal student aid until your default has been resolved. Federal regulations require that you make satisfactory arrangements with the holder of your loan to repay the defaulted loan. Once you have repaid the loan or made satisfactory arrangements to repay the loan, please submit documentation to our office and we will reactivate your application for financial aid.

NSLDS Grant Overpayment

According to your SAR, NSLDS records indicate that you received at least one overpayment of federal student aid funds.

You are required by law to repay any funds received from the federal aid programs to which you were not entitled. Until your overpayment has been resolved, you are ineligible to receive any federal student assistance. Contact the FAO to determine the correct action to take.

NSLDS Identity Theft Flag

NSLDS indicates that a federal student loan in your name has a status associated with identity theft. You must resolve this issue before we are able to award federal aid.

You (the student) need to have your personally identifiable information removed from the fraudulently received loan. Contact the U.S. Department of Education at 1-800-4-FED-AID.

NSLDS Fraud Flag

The National Student Loan Data System (NSLDS) indicates that one or more federal student loans in your name may have been obtained fraudulently. You are not eligible to receive any federal student aid until this is resolved.

To resolve your defaulted or fraudulent federal student loan(s), contact the lender associated with the loan. Update the FAO when the issue has been resolved. Be prepared to submit supporting documentation.

NSLDS Mismatch

NSLDS was unable to match your record due to missing information or system problems.

Parent Information Omitted

You did not report information about your parents on your FAFSA.

If you did this because you have a special circumstance that you want the FAO to consider, you need to contact us to determine what additional information you will need to provide. If you intend to report your parents' information on your FAFSA at a later time, please be aware your eligibility for financial aid cannot be determined until you have done so.

SSA Citizenship C Code

SSA cannot confirm your citizenship status.

Submit documentation (e.g. passport, birth certificate, etc.) to the FAO in order to demonstrate your citizenship or eligible non-citizen status.

Selective Service Registration

According to Selective Service records, you are not registered.

Submit proof of registration (selective service number) to the FAO. If you have not registered yet, do so at www.sss.gov

Social Security Number Error

The SSA could not confirm your Social Security Number reported on the FAFSA.

Please review your name, Social Security Number, and date of birth as reported on the FAFSA and correct as necessary.

Social Security Prisoner Status

Records indicate that you are incarcerated in a federal, state, or local prison facility and therefore are not eligible to receive federal aid.

If this is incorrect, contact the Social Security Administration to resolve this discrepancy. Forward documentation to the FAO.

2012-13 Verification Worksheet

Your FAFSA was selected for verification by the U.S. Department of Education Federal Processor.

Print the 2012-13 Verification Worksheet from our Forms Page. Be sure to complete each section and sign it before submitting.

 Veteran Status 

 The Department of Veterans Affairs could not verify your veteran status.

Provide a copy of your DD213 to the FAO.