Running Facilitated Sessions
Instructor: Gerri Hura
October 15 & 16, 2008; 9 am - 4 pm and 9 am - noon; 9 PDU; $449; Baldwin-Wallace, Berea
Course Description
To facilitate, “…to help move forward”, is a role every business analyst and project manager plays throughout the project life cycle. Facilitation incorporates specific techniques to gather and consolidate information, in addition to interpersonal skills necessary for leading a group to decision-making. Knowing how to lead a group to creative ideas and implementable solutions is a skill that all individuals could use to augment their project management effectiveness. This fast-paced program will give participants the opportunity to experience the core aspects of effective facilitation.
Learning Objectives
- Develop a plan for a facilitated session
- Practice a variety of tools that can be used to generate, prioritize and select ideas or solutions
- Practice managing selected individual and group behaviors that could occur in a facilitated session
Who Should Attend:
For new and current team leaders, business analysts, project managers, program managers, and others with responsibility for running meetings and group sessions; skill building for current session leaders.
Course Outline
Day One:
Introduction to Facilitation
- What is Facilitation? What are groups used for? (Demonstration of Brainstorming Technique)
- Process versus Content
- What are the Roles?
- Guidelines of Facilitations
- Group Development (Demonstration of Storyboard Technique)
- Facilitator’s Friends
Developing a Facilitated Session
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Qualifying the Session
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Determine Need, Establish Purpose & Objectives (Demonstration of Payoff Matrix)
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Clarify Purpose and Objectives with Sponsor
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Analyze Risk
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Define Scope
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Session Preparation
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Develop Session Plan and Agenda
- Aspects of the Core Agenda
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Determine Membership
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Schedule Session Facilities
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Design and Develop Session Materials
Managing a Facilitated Session
- Conducting Session
- Conducting Activities
- Using Flip Charts
- Facilitation Tools: brainstorming, storyboard, force field, nominal group, payoff matrix, case and effect
- Questioning Techniques
- Managing Group and Individual behaviors
- Practice: participants practice various problem solving, decision making techniques while also dealing with individual and group behaviors.
Day Two (half day)
- Practice: participants practice various problem solving, decision making techniques while also dealing with individual and group behaviors
- Session Wrap-up
- Course lessons learned and evaluation
Leadership Skills for Project Managers
Instructor: Kathleen Razi
October 21, 2008; 9 am - 4 pm; 6 PDU; $375; Baldwin-Wallace, Berea
Course description:
In today’s highly competitive and changing world of business, project management has become more complex and involves more people. It involves both leading and managing others to the successful completion of a project. To work effectively in any environment today, we must understand the differences in people. As we understand these differences, we can communicate more effectively and achieve greater levels of cooperation and performance. As we respond appropriately to each other’s needs driven behavior we can set up environments that meet the motivational needs of all employees.
In this seminar, the project managers will learn their behavioral style by completing an on-line assessment DiSC® and will be given the tools to understand their own behavior and the behavior of others, known in our work world as the internal and external customer. With this understanding project managers can capitalize on their own strengths, increase appreciation of different work styles, and improve communication and reduce conflict, promote teamwork, improve customer service as well as give each the tools to implement more effective managing, leading and coaching strategies.
With this knowledge project managers can begin to improve communication, build teams, reduce conflict and improve work relationships to increase productivity as they lead and manage others for successful project completion.
You will learn:
- Their own behavioral style and the behavioral style of others
- Understand how their behavior affects others
- Know the strengths and limitations of each of the four DiSC® styles
- Understand, respect, appreciate and value individual differences
- Understand how to manage your behavioral style to achieve maximum effectiveness
- Develop strategies for responding to other in a way that increases rapport and trust
- Develop strategies for managing others
- Develop strategies for persuading and influencing others for results
Who should attend:
For current project managers and project leaders looking to develop their leadership skills; for those new to leadership roles; a skill building experience for current leaders
Course outline:
Introduction and Warm-Up
Leading and Managing in a Project Environment
- Leading Versus Managing
- Challenges
- Qualities and characteristics
Self Knowledge-DiSC® Behavioral Performance Assessment
- DiSC® Background and Marston’s Theory
- Understanding the DiSC® Dimensions of Behavior
- Determining Your Behavior
- Your Classical Profile Pattern
Working with your strengths
- Communication Skills
- Listening
- Persuading and Influencing others
- Giving & Receiving Feedback with DiSC®
Understanding and Responding to Others
- Working with and thru others
- Flexing and adapting styles
Managing Others
- People Reading
- Increasing Your Personal Effectiveness
Developing Strategies for Success
- What’s Important to me
Developing your Action Plan
Evaluation & Wrap-Up
275 Eastland Rd.