High Impact Methods for Driving Workplace Change
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1 pm - 4 pm; $249;Baldwin-Wallace, Berea
Instructor: Jeff Darner
Change is everywhere. That’s especially true for managers and team leads who are given the changes by the organization that will ultimately impact the way your team operates. It is your job to not only understand and support the change, but also great buy-in with your team. You have to keep your staff focused on performance at a time when they’re anxious, excited, and worried about what’s ahead. This course provides easy-to-use tools and techniques to help you understand the different reactions to change and what you can do to ensure there is open communications and continuous employee engagement.
Learning Objectives:
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Follow a 5-step model proven to support successful change implementation
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Recognize and respond to the natural emotional reactions to change
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Effectively deal with change resistant employees
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Plan and practice winning ways to communicate change
Target Audience: Individuals responsible for leading teams, newly-assigned managers, high-potential employees on track for leadership positions.
Course Outline:
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Driving Change
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5-step change management model
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Exploring best practices
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States of Emotion during Change
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Natural and predictable change reactions
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Moving people through the Change Curve
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Recognizing and overcoming employee change resistance
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Communicating Change Successfully
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Examining the 4 P’s of effective change communication
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Practicing ways to write and talk about change that get “buy in.”
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