Business Division

Jim Smith, SPHR, spent more than 20 years in the insurance, banking, and hospitality industries, where he held senior executive roles in Sales, Finance, Operations, and HR, so he understands what it takes to succeed in business.  He is currently president of People Inc, a Cleveland-based executive coaching and organizational development consulting firm.

Jim holds an MBA in organizational behavior from the Weatherhead School at Case and a BSBA in management and finance from John Carroll University.  Jim holds certification as a Senior Professional in Human Resources and he is a Past President of the Cleveland Society for Human Resource Management.  He currently serves as President of the Cleveland Coach Federation and is on the Advisory Board for the Northern Ohio HR Planning Society. 

Finally, Jim is a Certified Authentic Happiness® Coach, focused on the intentional creation and use of Positive Emotion to reduce stress and build a happier, more balanced life and workplace, and recently completed certification in Ontological Coaching through The Newfield Network (Ontological coaching focuses on the three primary domains we “live in” as humans – language, emotion, and the body, and the connections between those three).

Jim and his Baby Boomer wife have raised four Generation Y kids with the help of 8 phone lines, 9 computers, and 10 email accounts.  He swims and walks to keep healthy and worships dark chocolate.  Jim believes that Happiness is a decision, not an event!