School of Business


Jim Smith, SPHR

Jim Smith, SPHR, PCC, NCOC

Executive and Life coach, International Speaker, Author, and Human Resources/Organizational Development consultant by day; Adjunct Instructor by night...

Jim spent more than 20 years in the insurance, banking, and hospitality industries, where he held senior executive roles in Sales, Finance, Operations, and HR, so he understands what it takes to succeed in business. He has been coaching executives and organizational leaders since 1992, and has coached leaders from seven countries and four continents to achieve greater happiness, balance, and leadership effectiveness.

In addition to coaching, Jim provides training in communications and leadership, and works with leaders to create effective organizational change. He also speaks on various aspects of leadership and Happiness/Positive Emotion. Jim's clients include non-profit, government, and educational organizations, as well as top-tier Fortune 500 companies in the service, healthcare, and manufacturing sectors.  Everyone - at every level - benefits from better leadership!

Jim holds an MBA in organizational behavior from Case Western Reserve University and a BSBA in management and finance from John Carroll University. Jim holds certification as a Senior Professional in Human Resources (SPHR) and he is a Past President of the Cleveland Society for Human Resource Management; he currently serves on the board of the Northern Ohio HR Planning Society.

In the coaching world, Jim earned his Professional Certified Coach (PCC) designation through the International Coach Federation, the primary global credentialing body for the coaching profession, and has delivered over 2300 hours of leadership coaching.  He is also a Newfield Certified Ontological Coach (NCOC) and serves as a Mentor Coach for the Newfield Network.  He is a founder and past President of the Cleveland Coach Federation.

Jim's note:  The most important thing to know is that I worship Dark Chocolate and deeply believe that Happiness is a Decision, not an Event!

See my full professional bio at
To follow the instructor during the course, visit All Things Jim Smith at There you can link to my Facebook, Twitter, or LinkedIn profiles, as well as find my blog,

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