Lori Petrill Radulovich: Associate Professor in the Business Administration Division of Baldwin Wallace College.
Current research interests: International marketing, Domestic and Global Business Strategy, Global marketing of Professional Services (Financial and Health Care), Multicultural Global e-business marketing, Management of Intellectual Assets, Customer Relationship Management (CRM), and Entrepreneurship.
Brief biographical sketch:
Cleveland State University, Cleveland, Ohio
Doctorate of Business Administration
International Marketing
Case Western Reserve University, Cleveland, Ohio, M.B.A. 1988
Banking & Finance
University of Pittsburgh, Pennsylvania
B.A. (Dual Major) Economics & Business Administration
Professional Experience: Approximately 10 years of previous experience in the Banking Industry in the areas of Trust Investment Portfolio Administration and Investment Product Development of Key Bank.
List of publications/presentations:
Journal Articles: Submitted October 2004, Published December 2005
International Marketing Review, “Sustainable Competitive Advantage of Internet Firms: An Integrative Framework and Implications for International Marketers” (with Dr. Rajshekhar Javalgi, Glenna Pendleton, 2004)
Refereed Conference Presentations:
National Business and Economics Society, March 2009, "Construction of a Seasonal Subjective Performance Instrument for a Primary Industry Sector."
Academy of International Business (AIB) Annual Conference, October 2005, “An Integrative E-CRM Framework for Global E-Service Providers”, Best Conference Paper Award 2005.
Society for Consumer Psychology Winter Conference 2005, “The Impact of Consumer Trust on Online Purchase Intention”.
Research Publications in Progress:
“Internationalization of E-Services”, Conceptual Paper.
“The Impact of Trust in Professional Healthcare Services”, Conceptual Paper.
“The Effects of Learning Styles in Online Learning Classes”, Conceptual Paper.
List of classes taught:
Executive Master of Business Administration
- Marketing and Marketing Information Systems
Undergraduate Courses
- Management Strategy and Policy
- Corporate & Organizational Finance
- Principles of Investments
- Services Marketing
- Consumer Behavior
- Personal Finance, Introduction to Business
- Introduction to Management
- Introduction to Marketing
- International Marketing
- Marketing Research
Graduate Courses
- Specialized Topical Course Instructor: Bank Simulation of Financial Markets
Consulting work:
Healthcare profession business consulting, financial portfolio administration and management, trust and estate planning, academic charitable fund administration and management, and investment new product development.
PROFESSIONAL AFFILIATIONS:
- Alpha Kappa Epsilon (AKE) International Business Society
- Academy of Marketing Science (AMS)
- Financial Management Association International (FMA)
- American Finance Assoication (AFA)
- American Marketing Association (AMA)
- Academy of Management (AOM)
- Phi Beta Kappa National Honor Society Cleveland & Washington D.C.
Chapters 1981 - Present
275 Eastland Rd.