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Business Division

Prof. Lori Radulovich

Lori Petrill Radulovich:  Associate Professor in the Business Administration Division of Baldwin Wallace College. 

Current research interests:   

International marketing, Domestic and Global Business Strategy, Global marketing of Professional Services (Financial and Health Care), Multicultural Global e-business marketing, Management of Intellectual Assets, Customer Relationship Management (CRM), and Entrepreneurship.

Brief biographical sketch:

Cleveland State University, Cleveland, Ohio
                            Doctoral Program in Business Administration, A.B.D. April 2006 
                            International Marketing

 Case Western Reserve University, Cleveland, Ohio
                             M.B.A. 1988
                                                                                                  Banking & Finance

 University of Pittsburgh, Pennsylvania
                              B.A. (Dual Major) Economics & Business Administration

 Professional Experience:  Approximately 10 years of previous experience in the Banking Industry in the areas of Trust Investment Portfolio Administration and Investment Product Development of Key Bank.

             

List of publications/presentations:

Journal Articles:  Submitted October 2004, Published December 2005

International Marketing Review, “Sustainable Competitive Advantage of Internet Firms:  An Integrative Framework and Implications for International Marketers” (with Dr. Rajshekhar Javalgi, Glenna Pendleton, 2004)

Refereed Conference Presentations: 

Academy of International Business (AIB) Annual Conference, October 2005, “An Integrative E-CRM Framework for Global E-Service Providers”, Best Conference Paper Award 2005.

Society for Consumer Psychology Winter Conference 2005, “The Impact of Consumer Trust on Online Purchase Intention”.

Research Publications in Progress:

“Internationalization of E-Services”, Conceptual Paper.

“The Impact of Trust in Professional Healthcare Services”, Conceptual Paper.

“The Effects of Learning Styles in Online Learning Classes”, Conceptual Paper.

 List of classes taught:

 Undergraduate Courses

  •  Management Strategy and Policy
  •  Corporate & Organizational Finance
  • Principles of Investments
  •  Personal Finance, Introduction to Business
  • Introduction to Management
  •  Introduction to Marketing
  •  International Marketing

 Graduate Courses

  • Specialized Topical Course Instructor:  Bank Simulation of Financial Markets

Consulting work:

Healthcare profession business consulting, financial portfolio administration and management, trust and estate planning, academic charitable fund administration and management, and investment new product development.

PROFESSIONAL AFFILIATIONS:

  • Alpha Kappa Epsilon (AKE) International Business Society
  • Academy of Marketing Science (AMS)
  • Financial Management Association International (FMA)
  • American Finance Assoication (AFA)
  • American Marketing Association (AMA)
  • Academy of Management (AOM)
  • Phi Beta Kappa National Honor Society Cleveland & Washington D.C.
    Chapters 1981 - Present